Faq

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Joining AmplePoints is Free

What is AmplePoints?

AmplePoints is an exclusive online shopping destination that rewards users for watching ads, shopping the hottest brands, and sharing with their friends

Who can join AmplePoints?

We welcome all humans who live in the United States and are at least 13 years of age to come and join in on all of the AmplePoints shopping and rewards fun! Plus it’s free!

What information do I need to register?

In order to register on AmplePoints, you will need to type in your first and last name, a valid email address, and a zip code of your permanent U.S. address

Why do I need a valid email address?

We want to make sure that everything flows as easy as possible for you and that your new AmplePoints account is secure. With a valid email address, you will be able to receive your order information and updates on how to earn more rewards!

Trouble registering?

If you are having problems registering, and you’ve checked that you have a valid email address, username, and password, please email the AmplePoints crew at help@amplepoints.com. We’d be happy to help you.

Joining AmplePoints is Free

What is AmplePoints?

AmplePoints is an exclusive online shopping destination that rewards users for watching ads, shopping the hottest brands, and sharing with their friends

Who can join AmplePoints?

We welcome all humans who live in the United States and are at least 13 years of age to come and join in on all of the AmplePoints shopping and rewards fun! Plus it’s free!

What information do I need to register?

In order to register on AmplePoints, you will need to type in your first and last name, a valid email address, and a zip code of your permanent U.S. address

Why do I need a valid email address?

We want to make sure that everything flows as easy as possible for you and that your new AmplePoints account is secure. With a valid email address, you will be able to receive your order information and updates on how to earn more rewards!

Trouble registering?

If you are having problems registering, and you’ve checked that you have a valid email address, username, and password, please email the AmplePoints crew at help@amplepoints.com. We’d be happy to help you.

AmplePoints Authentication and Registration

Can I use my Facebook or Twitter account for registration?

Yes, you can use your Facebook or Twitter account to register on AmplePoints. You will find those options on the sign up page.

Why do I need a password?

You need a password in order to access your AmplePoints account. It helps us protect your information and your rewards. We don’t want anyone else to claim your rewards.

Can I change my password?

Yes, you can change your password at any time. Just head over to your profile settings and create a new password.

What if I forgot my password?

If you forgot your password, don’t worry! Simply click on forgot password on the login page, and you will receive an email shortly giving you instructions on how to create a new one.

I already have an account; why can't I sign in?

If you are having problems signing in, and you’ve checked that you entered your AmplePoints registered email address and password correctly, please email the AmplePoints crew at help@amplepoints.com. We’d be happy to help you.

Can I change my email or my mobile phone number?

Yes, you can change your email address and mobile phone number at any time. Just head over to your profile settings and update your email address and/or phone number.

AmplePoints Profile

How do I update my profile information?

After you sign up just go to the profile page to change your profile information.

Why don't I get AmplePoints emails?

Oh no, this hurts our heart. We must get you signed up right away! Email the AmplePoints crew at help@amplepoints.com, and we’ll get you on the list ASAP.

What are AmplePoints?

What are AmplePoints?

AmplePoints is our biggest reward. We always say, time is money, so why not get paid for your time online! You can use AmplePoints towards your purchases in the AmplePoints store and/or to enter for a chance to win prizes in our Giveaways page.

How do I get free stuff?

Every time you click on a product, it will display how many AmplePoints it takes to get that item for free (taxes will apply). Just apply your AmplePoints in the calculator to display the new price. The more AmplePoints you have, the more free stuff you get

How do I increase my AmplePoints?

In order to increase your AmplePoints, you can shop, invite friends, or click the share button.

Do my AmplePoints expire?

This year we have extended the expiration to Decemeber 2018.

Can I redeem my AmplePoints for real cash?

No, our rewards system is exclusive to amplepoints.com. AmplePoints can only be used through the AmplePoints platform as described.

Can I gift my AmplePoints?

At this time, we do not have a function that allows you to gift your AmplePoints to another AmplePoints user. But we do offer the option of donating your AmplePoints to a charity of your choice in the AmplePoints store.

What can I get with my AmplePoints?

You can get everything from electronics and home décor to fashion and makeup and everything else that is a Ample Eligible product. Look out for the items that have the Ample Eligible icon.

Ample Eligible Products vs. Regular Products

What are Ample Eligible products?

Ample Eligible products are items where you can use AmplePoints towards a purchase. The Ample Eligible icon will always appear on the product’s tile.

What are considered regular products?

Regular products are items for sale that do not have the Ample Eligible icon listed on its tile. Every time a user purchases a regular product, that user will automatically receive AmplePoints. Please note that regular products cannot be purchased with AmplePoints.

Invite Friends

How do I invite friends to AmplePoints?

Yay, we’re so happy that you want to invite your friends! After you sign up just go to the profile page and invite friends.

How do I know which friends have joined and which haven't?

This will be displayed in your dashboard under ‘invite’ and specifies which friends have joined.

How many AmplePoints do I receive for inviting friends?

When your friends join through your invitiation link and spend $100 in shopping, you will receive 84 AmplePoints, worth $10! You can see this information in ‘my chain’ located in the profile page.

Redeeming Your Rewards

How do I redeem my AmplePoints?

Every time you click on a product, it will display how many AmplePoints it takes to get that item for free (taxes will apply). Just apply your AmplePoints in the calculator to display the new price. The more AmplePoints you have, the more free stuff you get.

How do I redeem a winning Giveaway?

The winner of the Giveaway will be emailed with instructions on how to redeem their prize.

How do I redeem a Freebie?

Once you have accepted the Freebie and placed it into your cart, you would just complete the checkout process as normal.

Order Information

How is sales tax calculated?

Sales tax is calculated based on the ship from and ship to address. If the ship to state is different from the ship from state, no sales tax will be charged.

How do I redeem my AmplePoints?

Every time you click on a product, it will display how many AmplePoints it takes to get that item for free (taxes will apply). Just apply your AmplePoints in the calculator to display the new price. The more AmplePoints you have, the more free stuff you get.

How much is shipping?

We offer free shipping on a number of items. Shipping is calculated based on the weight and dimensions of the item as per vendor.

Do you offer a loyalty program?

Our loyalty program consists of AmplePoints. It’s our thanks to our customers for shopping, sharing, and inviting friends.

How can I modify an order?

Orders are processed very quickly. You can contact a seller by going to my purchases, locate your order, and contact the seller.

How do I cancel my order?

Orders are processed very quickly. You can contact a seller by going to my purchases, locate your order, and contact the seller.

SHIPPING

How much is shipping?

We offer free shipping on a number of items. Shipping is calculated based on the weight and dimensions of the item as per vendor.

Do you ship internationally?

Unfortunately, at this time we only ship within the U.S.

What carrier do you use to ship?

The carrier used depends upon each respective vendor.

How do I track my order?

Most orders come with a tracking number via email. If you do not receive a tracking number, you can always contact help@amplepoints.com at anytime.

Returns

How do I return an Item?

1. Go to MY PURCHASES

2. Locate your order

3. Click Return

4. If you can’t come to a solution with the seller, you can click the “Open A Case” button in the Conversation

My item arrived damaged. What do I do?

Oh no, we’re sorry about that. Please contact our customer service team at help@ampelpoints.com. AmplePoints will review the damaged item request and issue the customer a shipping label. Once the seller receives the item, the purchase amount will be refunded to the customer’s credit card, deducting the original AmplePoints granted when first purchased. If the customer used AmplePoints to make the purchase, the customer will be credited back with AmplePoints.

How do I track my order?

Most orders come with a tracking number via email. If you do not receive a tracking number, you can always contact help@amplepoints.com at anytime.

What carrier do you use to ship?

The carrier used depends upon each respective vendor.

Contact AmplePoints

Who do I contact for help or support issues?

If you need to reach us for any reason, please email The AmplePoints Crew at help@amplepoints.com. We are available 24/7 (please allow us up to 24 hours to respond).

Who do I contact if I'd like to advertise and/or become a seller on AmplePoints?

We love that you’re interested in working with us. Please email our sales team at help@amplepoints.com.

Contact AmplePoints

Where can I find documents that explain AmplePoints legal policies?

You can find AmplePoints Terms & Policies document right here (click on Terms & Policies to access) and Giveaways Policy right here (click on Giveaways policy).